We'd love to hear from you.
Questions, returns, wholesale — real humans reply within 24 hours across EU.
Email · reply < 24h
info@eu.buybase.eu
Live chat
Available
Shipping from
EU Warehouse
Fast human replies
No bots. No canned copy. Real EU-based team.
Order help made easy
Tracking, changes, and returns — we handle the logistics.
B2B / wholesale
Equipping a studio or a shop? Partner with our commercial team.
Frequently asked
What is your average response time?
We typically reply within 24 hours.
Do you ship across the EU?
Yes — we deliver to all countries in the European Union.
How do I start a return?
Use the form above and pick 'Return' as the topic. Include your order number.
Can I modify my order after placing it?
If it hasn't shipped, yes. Contact us immediately via email or live chat.
Where does BuyBase ship from?
We ship from EU warehouses for fast delivery across Europe.